APTI Groups operates the Helping System platform and is committed to protecting the privacy and personal information of all users who access or use the website and related services. This Privacy Policy explains how information is collected, used, stored, shared, and protected when you interact with the platform. By accessing or using Helping System, you agree to the practices described in this Privacy Policy.

When you use the platform, we may collect personal information such as your name, email address, phone number, login credentials, and other details that you voluntarily provide while registering, creating a campaign, making a contribution, or communicating with us. If you are a campaigner, information related to your campaign including descriptions, images, videos, documents, and beneficiary details may also be collected. In addition, certain information may be collected automatically when you visit the website, such as your IP address, device and browser information, pages viewed, usage patterns, and technical data collected through cookies or similar technologies.

The information we collect is used to operate, manage, and improve the Helping System platform. This includes enabling fundraising activities, processing contributions and withdrawals, communicating important updates and notifications, providing customer support, verifying user identity, preventing fraud and misuse, improving platform functionality, and ensuring compliance with applicable legal and security requirements. We may also use information to analyze usage trends and enhance the overall user experience.

Helping System uses cookies and similar tracking technologies to ensure smooth functioning of the website, remember user preferences, and analyze traffic patterns. Cookies help us understand how users interact with the platform so that we can improve our services. You may choose to disable cookies through your browser settings, but doing so may affect certain features of the platform.

We respect your privacy and do not sell or rent your personal information to third parties. Information may be shared only when necessary to operate the platform, such as with trusted third-party service providers including payment processors and technical service partners, or when sharing information between contributors and campaigners as required for campaign execution. Information may also be disclosed if required by law, legal process, or governmental request, or when necessary to protect the rights, safety, or security of users, the platform, or the public.

The platform may contain links to third-party websites or services that are not operated or controlled by APTI Groups. We are not responsible for the privacy practices, policies, or content of such third-party platforms. Users are encouraged to review the privacy policies of any external websites they visit.

We implement reasonable technical, administrative, and organizational security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. While we strive to safeguard your data, no method of data transmission or storage over the internet can be guaranteed to be completely secure, and users acknowledge and accept this risk.

Personal information is retained only for as long as necessary to provide services, fulfill operational and legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, it is securely deleted or anonymized in accordance with our internal data retention practices.

Depending on applicable data protection laws, you may have the right to access, correct, update, or request deletion of your personal information, as well as the right to withdraw consent for certain processing activities. Requests related to personal data can be made by contacting us through the details provided below, and we will make reasonable efforts to respond in accordance with applicable laws.

By using the platform, you consent to receive communications from Helping System through electronic means such as email, SMS, messaging applications, or other digital channels for purposes related to platform operations, account activity, campaign updates, and customer support. You may opt out of non-essential communications at any time.

Helping System is not intended for use by individuals under the age of eighteen without the consent and supervision of a parent or legal guardian. We do not knowingly collect personal information from minors without appropriate authorization, and any such information identified will be addressed promptly.

APTI Groups reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on the website, and continued use of the platform after such changes constitutes acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact us at support@aptigroups.in

 or visit https://aptigroups.in/